The cloud-based alerting system for enterprise-grade incident management and incident resolution.
Reach team members immediately during any critical incident, and resolve incidents faster. AlertOps is a cloud-based SaaS solution for Incident Management teams, NOC teams, and DevOps teams that enables efficient communication throughout the incident resolution process.
Extensively customize your message distribution to fit your incident management organization. AlertOps supporting multiple channels including voice, email, SMS and push notifications, so you can get in touch through any device, any time. And, prioritize alerts depending on specific functions and security roles as deemed by your SLA requirements.
AlertOps is a simple, easy-to-use tool that integrates easily with your existing infrastructure.
Collaborative Incident Management
Streamline your escalation and communication during critical events by instantly notifying key incident resolution staff when an incident occurs.
AlertOps‘ highly customizable platform offers extensive workflows and integrates seamlessly with industry leading monitoring tools.
Transparent and flexible SLA extensions make AlertOps an adaptable, reliable tool for IT incident management. AlertOps is a collaborative incident management solution that combines multimodal communication, application monitoring response, and service level management to simplify your incident management life.
Decrease Your Mean Time to Resolution (MTTR)
Today, there are as many monitoring and diagnostic systems as there are platforms to monitor. And, many critical systems still rely on manual monitoring and notification to run at peak efficiency.
Then, sorting critical incidents from routine incidents and using the best workflow to resolve the incident quickly even further burdens incident management teams. Often, notifications that are supposed to jump-start incident resolution become “fire and forget” exercises. Then, the workflow doesn’t guarantee that the critical communication loops get closed.
These challenges can stack up and quickly overwhelm IT service providers.
AlertOps helps you prevent this IT overload. AlertOps shows you exactly who received notifications and when they responded. Easily distribute workloads, and get messages to the right people at the right time.
AlertOps supports acknowledgement, replies, and more through any notification channel. These extensive reporting capabilities give your management teams a bird’s eye view of team interactions and incident progression.
Ultimately, AlertOps enables you to continually monitor alerts and keep people accountable for incident management and resolution.
Visit https://alertops.com to learn more.